Terms of Use

General

Article 1 — Scope

These Terms of Use (the “Terms”) set forth the conditions governing the use of the website operated by Japan Health LLC (the “Company”), as well as all related e-commerce services and any ancillary services (collectively, the “Service”). These Terms apply to all individuals and entities who access or use the Service (the “Users”), and Users agree to use the Service in accordance with these Terms.

Article 2 — Agreement

Users shall fully understand and agree to these Terms prior to using the Service. By using the Service or placing an order, Users are deemed to have agreed to all provisions of these Terms.

Article 3 — Amendments

The Company may modify these Terms at any time without prior notice. The revised Terms shall become effective upon posting on the Service, and continued use of the Service after such posting constitutes acceptance of the revised Terms.

Article 4 — Definitions

“Service” means the website operated by the Company, including all e-commerce functions and related features. “User” means any individual or entity that accesses, uses, or purchases products through the Service. “Products” means all items sold through the Service, including custom-cut products. “Order” means an expression of intent by the User to purchase Products. “Contract” means the sales agreement formed when the Company accepts an Order. “Account” means the collection of user-provided information and usage history associated with the Service.

Article 5 — Service Description

The Company provides product sales and related services through the Service. The Company may modify, suspend, or discontinue the Service at any time without prior notice.

Accounts

Article 6 — Eligibility

Users must have the legal capacity to enter into binding contracts.

Article 7 — Account Registration

Users shall provide accurate and up-to-date information when registering an account, if required.

Article 8 — Accuracy of Information

Users are responsible for maintaining the accuracy and completeness of their information.

Article 9 — Account Management

Users are responsible for managing their account credentials. The Company is not liable for unauthorized use.

Article 10 — Non-Transferability

Users may not transfer, lend, or share their account.

Article 11 — Unauthorized Use

The Company may take reasonable action in response to unauthorized use.

Article 12 — Account Suspension

The Company may suspend or terminate accounts if Users violate these Terms or are deemed inappropriate.

Products & Orders

Article 13 — Product Information

The Company strives for accuracy but does not guarantee completeness or reliability.

Article 14 — Specification Changes

Product specifications may change without notice.

Article 15 — Order Acceptance

A contract is formed when the Company accepts an Order.

Article 16 — Order Cancellation

Orders cannot be canceled or modified after confirmation.

Article 17 — Inventory

Inventory status is indicative and not guaranteed.

Article 18 — Quantity Limits

The Company may limit order quantities.

Article 19 — Order Errors

Users are responsible for order errors.

Article 20 — Resale Restriction

The Company may restrict or refuse orders intended for resale.

Pricing & Payment

Article 21 — Pricing

Prices are as displayed. Accuracy is not guaranteed.

Article 22 — Price Changes

Prices may change without notice.

Article 23 — Payment Methods

Users must follow available payment methods.

Article 24 — Payment Timing

Payment is required at the time of order.

Article 25 — Payment Errors

Orders may be canceled in case of payment errors.

Article 26 — Payment Providers

Payments are processed by third-party providers. Users agree to their terms.

Article 27 — Exchange Rates

Exchange rates and related fees may apply based on the payment provider.

Shipping

Article 28 — Shipping Methods

The Company selects shipping methods and carriers.

Article 29 — Shipping Areas

Shipping regions may change.

Article 30 — Delivery Timing

The Company will ship within a reasonable time.

Article 31 — Delays

The Company is not liable for delays caused by customs, weather, logistics, or other factors beyond its control.

Article 32 — Customs Duties

All customs duties, import taxes, and related charges are the responsibility of the User. If a shipment is returned due to non-payment of such charges, the Company shall not be obligated to provide any refund or accept returns.

Article 33 — Shipping Incidents

Shipping-related damages or losses are handled by the carrier.

Returns & Refunds

Article 34 — Returns

Returns are governed by the separate Return Policy.

Article 35 — Custom Products

Custom-cut products are not eligible for return or refund.

Product Use

Article 36 — User Responsibility

Users are responsible for proper use.

Article 37 — Installation

Installation is at the User’s responsibility.

Article 38 — Improper Use

The Company is not liable for misuse.

Prohibited Conduct

Article 39 — Prohibited Activities

Users must not engage in illegal, fraudulent, or disruptive behavior.

Intellectual Property

Article 40 — Rights

All rights belong to the Company or rightful owners.

Disclaimer

Article 41 — No Warranty

No guarantees are provided regarding accuracy or performance.

Article 42 — Limitation of Liability

Liability is limited to the amount paid for the order.

Article 43 — Third-Party Services

The Company is not responsible for third-party services.

Miscellaneous

Article 44 — Severability

Invalid provisions do not affect others.

Article 45 — Governing Law

These Terms are governed by Japanese law.

Article 46 — Jurisdiction

Disputes shall be subject to the Company’s local court.

Article 47 — Entire Agreement

These Terms constitute the entire agreement.

JapanHealth

Japan Health is a company that develops products and services centered around health, while integrating business operations and CSR into a unified system that delivers direct health value to society.
By allocating tens of percent of its profits to CSR activities, the company has created a structure in which every business interaction, purchase, and use by its users directly and immediately contributes to someone’s health.

© 2026 Japan Health. All rights reserved.