Shipping Policy

1. Shipping Methods

We will select the shipping method and carrier that we deem most appropriate for each order. Customers may not be able to specify the shipping carrier or method.

2. Shipping Destinations

We do not offer shipping within Japan. Shipping is available only to international destinations. Available countries and regions may be changed or restricted at our discretion.

3. Processing Time

Orders are typically processed and shipped within 2–7 business days after confirmation. However, processing may take longer in the following cases:

• Inventory availability
• Peak seasons
• Weather conditions or natural disasters
• Other unavoidable circumstances

4. Delivery Time

Delivery times vary depending on the destination country/region and shipping method. Delays may occur due to:

• Customs clearance procedures
• Local logistics conditions
• Weather or international circumstances

5. Delivery Delays

We are not responsible for delays caused by circumstances beyond our reasonable control, including those described above.

6. Customs Duties and Taxes

All customs duties, import taxes, and other fees incurred in international shipping are the responsibility of the customer. These charges may be collected at the time of delivery or during customs clearance.

7. Refusal of Delivery / Non-Payment

If a package is returned to us due to unpaid customs duties, refusal of delivery, prolonged absence, or other reasons:

• The product price will not be refunded
• Original and return shipping fees and related charges are non-refundable
• Any additional costs incurred (including return shipping, customs duties, and handling fees) may be charged to the customer

8. Accuracy of Shipping Information

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delivery failures caused by incorrect or incomplete address information.

9. Redelivery and Holding Period

If the package is not received within the carrier’s holding period, it may be returned to us. In such cases, refunds or returns will not be accepted.

10. Shipping Incidents

Loss, damage, or other incidents during transit shall be handled in accordance with the carrier’s policies. We may assist customers within a reasonable scope in resolving such issues.

11. Delivery Completion

Delivery is deemed complete when the package has been marked as delivered by the carrier.

12. Tracking Information

A tracking number may be provided after shipment. Tracking information is based on the carrier’s system, and we do not guarantee its accuracy, completeness, or update timing.

13. Non-Deliverable Regions and Order Cancellation

We reserve the right to cancel orders if:

• The destination is not serviceable
• Delivery is deemed difficult or impractical at our reasonable discretion

14. Changes to This Policy

We may update this Shipping Policy as necessary. Changes will take effect upon posting on the Service.

1. Shipping Methods

We will select the shipping method and carrier that we deem most appropriate for each order. Customers may not be able to specify the shipping carrier or method.

2. Shipping Destinations

We do not offer shipping within Japan. Shipping is available only to international destinations. Available countries and regions may be changed or restricted at our discretion.

3. Processing Time

Orders are typically processed and shipped within 2–7 business days after confirmation. However, processing may take longer in the following cases:

• Inventory availability
• Peak seasons
• Weather conditions or natural disasters
• Other unavoidable circumstances

4. Delivery Time

Delivery times vary depending on the destination country/region and shipping method. Delays may occur due to:

• Customs clearance procedures
• Local logistics conditions
• Weather or international circumstances

5. Delivery Delays

We are not responsible for delays caused by circumstances beyond our reasonable control, including those described above.

6. Customs Duties and Taxes

All customs duties, import taxes, and other fees incurred in international shipping are the responsibility of the customer. These charges may be collected at the time of delivery or during customs clearance.

7. Refusal of Delivery / Non-Payment

If a package is returned to us due to unpaid customs duties, refusal of delivery, prolonged absence, or other reasons:

• The product price will not be refunded
• Original and return shipping fees and related charges are non-refundable
• Any additional costs incurred (including return shipping, customs duties, and handling fees) may be charged to the customer

8. Accuracy of Shipping Information

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delivery failures caused by incorrect or incomplete address information.

9. Redelivery and Holding Period

If the package is not received within the carrier’s holding period, it may be returned to us. In such cases, refunds or returns will not be accepted.

10. Shipping Incidents

Loss, damage, or other incidents during transit shall be handled in accordance with the carrier’s policies. We may assist customers within a reasonable scope in resolving such issues.

11. Delivery Completion

Delivery is deemed complete when the package has been marked as delivered by the carrier.

12. Tracking Information

A tracking number may be provided after shipment. Tracking information is based on the carrier’s system, and we do not guarantee its accuracy, completeness, or update timing.

13. Non-Deliverable Regions and Order Cancellation

We reserve the right to cancel orders if:

• The destination is not serviceable
• Delivery is deemed difficult or impractical at our reasonable discretion

14. Changes to This Policy

We may update this Shipping Policy as necessary. Changes will take effect upon posting on the Service.