Privacy Policy
Article 1 — Basic Policy
Japan Health LLC (the “Company”) recognizes the importance of personal information collected through the website and related services (the “Service”) and will handle such information appropriately in compliance with applicable laws and regulations, including GDPR and CCPA.
Article 2 — Information Provided by Users
- Name
- Address
- Phone number
- Email address
- Shipping information
- Order history
- Inquiry details
Note: Payment information such as credit card details is not stored by the Company and is managed by payment service providers.
Article 3 — Information Collected Automatically
- IP address
- Device information
- Browser information
- Access logs
- Cookies and similar technologies
- Usage history
Article 4 — Purpose of Use
We use the collected information for the following purposes:
- Product sales, shipping, and payment processing
- Identity verification and fraud prevention
- Customer support
- Service improvement and analytics
- Marketing and advertising
- Legal compliance and dispute resolution
Article 5 — Legal Basis
We process personal data based on the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- User consent
Article 7 — Disclosure to Third Parties
We do not provide personal information to third parties except in the following cases:
- With user consent
- When required by law
- When providing information to service providers (e.g., payment, shipping)
- When necessary for fraud prevention and security
Article 8 — Service Providers
We may use the following third-party services:
- Payment providers (e.g., Stripe, PayPal)
- Shipping carriers
- Cloud service providers
- Analytics providers
We may share information with these providers to the extent necessary and will appropriately supervise them.
Article 9 — International Data Transfers
We may transfer or store personal information outside Japan. In such cases, we will take appropriate and reasonable safeguards in accordance with applicable laws.
Article 10 — Data Retention
We retain personal information only as long as necessary to fulfill the purposes or as required by law, after which it will be deleted or anonymized.
Article 11 — User Rights
Users have the following rights under applicable laws:
- Access to personal data
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
We will respond to such requests within the scope of applicable laws. Users also have the right to lodge complaints with supervisory authorities.
Article 12 — CCPA Rights
Eligible users have the following rights:
- Request disclosure of collected personal information
- Request deletion of personal information
- Opt-out of the sale of personal information (we do not sell personal data)
Article 13 — Security
We implement reasonable security measures to prevent leakage, loss, or alteration of personal information.
Article 14 — Use by Minors
This Service is not primarily intended for minors. If minors use the Service, they must obtain consent from a legal guardian.
Article 15 — External Links
This Service may contain links to third-party websites. We are not responsible for the content, accuracy, security, legality, or data handling practices of such external sites. Users access such sites at their own risk.
Article 16 — Changes to This Policy
We may update this Policy as necessary. Changes will take effect upon posting on the Service.
Article 17 — Contact
For inquiries regarding personal information, please contact:
- Company: Japan Health LLC
- Email: support@japanhealth.co